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New technology has been introduced for anyone who accesses the council’s network and shared drives remotely. A new Remote Access solution (Pulse Secure Access Gateway) has been rolled out to replace Maypole, Dolly, Bickershaw & Taylor. You will be able to access your VDI session with this.
You must transfer over to using the new solution by Monday 27th JUNE. The existing solution will be switched off shortly afterwards. A link to this is provided below.
More information and a user guide can be found on the intranet.
Pulse Secure Access Gateway
If you are experiencing problems and can't connect you can contact the IT helpdesk on 01942 404142.
Please note the helpdesk is only fully open 8am - 6pm weekdays, and a reduced service is provided at all other times..